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 November 2005 • NIRSA news and information
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Associate Member equips city of Toronto, Canada with award-winning recreation software

Active Community Solutions, a software provider for cities and community organizations, has equipped the City of Toronto with the world's largest online recreation program registration tool, offering the public access to more than 27,000 recreation programs online. The city recently won a Gold Award for outstanding service in the public sector for the convenience and accessibility that the technology provides to citizens.

Using automation software from Active Community Solutions, the city of Toronto implemented Toronto FUN Online to debut its first online registration program for recreation. The program offers Toronto residents the ability to search, register, and submit payment online for more than 27,000 recreation programs offered by the city and its surrounding areas.

In support of the city's customer service improvement initiative, the software provides increased convenience and accessibility for the Toronto community and saves administrative time for city employees. The Toronto staff now has the ability to offer real-time registration, synchronizing phone and mail-in registrations with online registrations to eliminate duplicate registrations and scheduling conflicts. The software also enables staff to manage and automate daily tasks such as membership sales, facility bookings and reservations, printable registration confirmations, account history logs, and a standard point-of-sale system to accept payments through various methods. For more information, visit Active Community Solutions.
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